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Send Us Your Questions and We’ll Answer With a Personalized Video!: Special Ops

We’re always looking for ways to improve your Birchbox experience—which is why we’re happy to say that we have another great way to help you learn about your products!

If you’re on Twitter, from now on when you have questions about a product, just send a tweet to @BirchboxOps using the hashtag #SpecialOps. An Ops team member will send you a video made especially for you with all the answers you need to know.

Ask us every question from how big a product is, to what is looks like on your skin, to the texture, to the smell, and more. We’ve got the answers and we’re here to help!

You can also check out the Birchbox Ops YouTube channel, where you’ll find all of our videos answering everyone’s questions. We can’t wait to hear from you!

—Sarah

To find out even more insider details on how to get around the Birchbox universe, check out the Ops team’s column: Special Ops.