2 posts tagged shades
We’re always talking about the staffers in the Birchbox office, but the ones who you interact with everyday are the ladies of our hard-working Ops team. These fabulous femmes handle all of your customer service woes. We wanted to give you a chance to get to know them even better—so here’s a peek at who’s on the other side of the phone.
Every month we try our absolute hardest to fill your Birchboxes with samples we think you will love. (Did you know that we use a special algorithm to maximize your happiness?) But we also understand that sometimes a sample can feel like a match that’s not quite made in heaven. On the off chance that this occurs, we wanted to help you figure out how to turn that so-so sample into a so-awesome sample.