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Good Things Come in Small Packages: Special Ops

We’re always talking about the staffers in the Birchbox office, but the ones who you interact with everyday are the ladies of our hard-working Ops team. These fabulous femmes handle all of your customer service woes. We wanted to give you a chance to get to know them even better—so here’s a peek at who’s on the other side of the phone.

The Ops team is wasting no time getting our holiday shopping done early. And thanks to our new Give Pillow Packs, gifting is now not only easier, but also cuter. Our subscribers each received a purple pillow pack in November’s box, and so many of you raved about them we decided to feature them on our site. When you spend $25 or more, you’ll receive 10 of these adorable pillow packs. Each pack lets the recipient know why there’s a little something for them inside (the irreverent reasons range from ‘why not?’ to ‘you’re the cat’s pajamas’). Read on to see what awesome gifts the Ops team will be giving this holiday season! 

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