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Two Truths and a Lie: Special Ops

We’re always talking about the staffers in the Birchbox office, but the ones who you interact with everyday are the ladies of our hard-working Ops team. These fabulous femmes handle all of your customer service woes. We wanted to give you a chance to get to know them even better—so here’s a peek at who’s on the other side of the phone.


Can you guess which part of Melanie’s beauty routine is a lie?

In the spirit of April Fools (hope you liked our little prank!) we decided to come up with a new game for you. Here’s a twist on the classic icebreaker: two beauty routine truths and a lie. One of our newest Operations Associates, Melanie, told us two true statements about her beauty routine and one lie. It’s your job to guess which is the fib. Get to know Melanie and make your guesses!

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Natural Spa-Treatments You Can Find in Your Kitchen: Guest Blogger

Jamie Serat, the bubbly voice behind Your Beauty Junkie, is a treasure trove of makeup wisdom—from her brilliant how-to tutorials (hello, sock bun) to her in-depth product reviews. We also look to her blog for healthy-conscious, yet totally delicious, recipes and reminders on how to keep a positive attitude. This week, she shares spa secrets we can find at home, how to amp up our night-time beauty rituals, and more. 

Did you know you probably have everything you need to give yourself a spa grade beauty treatment right in your own kitchen? Here are five beauty tricks to give you great hair and gorgeous, glowing skin without leaving your house.

Deep Hair Conditioner: Coconut Oil. Apply a healthy scoop of coconut oil to your hair focusing on the ends. Comb it through, then wrap into a bun and let it sit for 20 minutes while you do other things. Take a shower and style as you normally would. Your hair will be incredibly soft and luxurious feeling!

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Ingredient Decoder: Coconut Oil

Photo: Dermstore

I don’t believe every piece of beauty hype I read, but it’s hard not to pay attention when you keep coming across rave reviews of a certain ingredient. Over the past few years, every magazine has extolled the virtues of coconut oil. Caribbean women coat themselves in it from head to toe, and more and more of us are adopting it as a staple in our beauty routines (not to mention the fact that it’s a model fave). Used on your face, coconut oil acts as an anti-aging moisturizer. On your body, it smooths dry skin and heals rough patches. In your hair, it functions as a leave-in deep conditioner. Plus, the oil smells really, really good!

Since my next tropical vacation is nowhere in sight, I decided to track down the purest coconut oil product I could find on these shores. The winner: VMV Hypoallergenics Grandma Minnie’s Oil’s Well Nurturing Do-It-Oil. This product may have a tongue twister of a name, but I love how it contains just two ingredients: organic virgin coconut oil and monolaurin, a coconut-derived antibacterial agent. I’ve been using it in place of my regular hand cream, lip balm, and moisturizer, and it’s already done wonders to soften my skin. With my curiosity piqued, I did a little digging around.

Little known facts about coconut oil:

  • Cold-pressed virgin coconut oil is more potent than the refined, heat-pressed kind. Since it’s not subjected to heat, virgin oil has more beneficial phytochemicals and antioxidants to boost collagen and skin elasticity. Besides the VMV oil, you can find other versions at your local health food store or Whole Foods
  • The oil solidifies into a milky white butter in cold temperatures, but you can still use it! Just heat up the bottle in warm water or scoop the product out.
  • It’s edible in its natural form (duh), but you probably didn’t know that eating coconut oil helps repair skin cell damage from the inside out. Sadly, the health benefits probably evaporate if you use it in a cookie recipe. 


Another product we love with organic coconut oil: Truth Art Beauty’s Coconut Body Buff.