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Chain Reactions: Special Ops

We’re always talking about the staffers in the Birchbox office, but the ones who you interact with everyday are the ladies of our hard-working Ops team. These fabulous femmes handle all of your customer service woes. We wanted to give you a chance to get to know them even better—so here’s a peek at who’s on the other side of the phone.

One of the best parts of working with such a young, energetic team at Birchbox is that we find inspiration in each other. The ladies on my team have great creative minds and some seriously enviable styles—and often times an idea chain reaction can happen while we’re at work. (On occasion we take home less-than-awesome habits, like eating KitKats for breakfast, but that’s a story for another day).

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