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Two Truths and a Lie: Special Ops

We’re always talking about the staffers in the Birchbox office, but the ones who you interact with everyday are the ladies of our hard-working Ops team. These fabulous femmes handle all of your customer service woes. We wanted to give you a chance to get to know them even better—so here’s a peek at who’s on the other side of the phone.


Can you guess which part of Melanie’s beauty routine is a lie?

In the spirit of April Fools (hope you liked our little prank!) we decided to come up with a new game for you. Here’s a twist on the classic icebreaker: two beauty routine truths and a lie. One of our newest Operations Associates, Melanie, told us two true statements about her beauty routine and one lie. It’s your job to guess which is the fib. Get to know Melanie and make your guesses!

1. I never leave the house without swiping on liquid liner along my upper lashline.

2. In the morning, I layer on moisturizer, then BB cream, then foundation.

3. After washing my face at night, I slather on a mask of pure coconut oil and let it sit for 30 minutes before washing it off.

Can you find the lie? Tweet us your guesses @BirchboxOps.


Can’t handle the suspense? The truths are two and three! As always, we’re here to talk and help—reach out to us at or tweet @BirchboxOps!

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