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Audrey’s Signature Product—Miracle Skin Transformer: Special Ops

We’re always talking about the staffers in the Birchbox office, but the ones who you interact with everyday are the ladies of our hard-working Ops team. These fabulous femmes handle all of your customer service woes. We wanted to give you a chance to get to know them even better—so here’s a peek at who’s on the other side of the phone.


Audrey and her makeup must-have.

There are some products that we just can’t live without—the rockstars of our makeup bags that we’re so dedicated to that they become our signature products. For Audrey, the standout item in her kit is Miracle Skin Transformer’s Treat & Conceal Eye & Face. Everyone on the Ops team knows that if they need a quick cover up, Audrey always has this on hand. Find out why Audrey can’t live without it (and why you have to try it too!).

How long have you loved this product?
Since I started working at Birchbox in February 2012.

Why can you really not live without it?
I’ve never found another product that conceals so well! Without it I’d look a whole lot more blemished, tired, and gross. 

Why is this your signature product?
I never stop talking about it for one, and if I’m really in a rush in the morning I’ll only put this on with a little bit of mascara. I look like I’m not wearing any makeup when in fact I am (muahaha!).

How do I apply it?
Squeeze out a tiny dab the size of a few pencil tip (a little goes a long way) and smooth under your eyes or on top of any blemishes and discolorations. It’s whipped and has a mousse-like texture, which makes it very easy to blend.

Why should I try it?
Why wouldn’t you want flawless coverage and no more under-eye circles? 

To achieve Audrey’s look and mirror that flawless skin, give this product a try. It comes in light, medium, and tan. Audrey is wearing medium.

What are your signature products? Tweet @BirchboxOps and let us know! 


As always we’re here to talk and help—reach out to us at or tweet @BirchboxOps.

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