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Birchbox Feedback: A Refresher Course

If you’ve been paying attention — and we know you have been — then you are very well-versed in our loyalty program. Buuuut if you’re in need of a refresher, you’re in luck. Ally, one of our amazing Operations Associations, has your back. Read on.


What’s our favorite thing about our Birchbox subscribers? Easy. You aren’t afraid to shake off your beauty shackles, try new things and, most importantly, let us know what you think! With that in mind, here’s a refresher course for leaving feedback on your product samples and getting the most out of your Birchbox subscription:

1. Log into your Birchbox account.

2. Click on the Box tab located on the top of the page. You’ll see all the items in your most recent Birchbox.

4. Click on each product listed, and you’ll be brought to the product page.

5. Below the big, pink ‘Add to Cart’ button you’ll see a small, gray feedback link.

6. Click on the link and fill out the feedback form.

7. Be honest and have fun — Don’t forget to click ‘submit’ when you’re done!

Each month, you’ll have 30 days to leave feedback on your latest Birchbox. We update the items in your Box tab after Birchboxes have been shipped (around the 10th of each month). For each feedback form you submit you’ll receive 10 Birchbox points, which means that even if you weren’t totally jazzed about a sample you can still earn points to spend on full-size products you love. 

 And what happens to your feedback once we receive it? Well, we read it, of course! It gives us an idea of trending products, fuels ideas for future boxes, and helps us improve with each month! So, tell us — How do you really feel about your Birchbox samples?

—Ally

Use your Birchbox Points on something fun from the Shop!

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